It takes a Village...

A group staff photo was taken on May 7 at our staff training day. Thanks you, Leanne, for taking such a great shot! And thanks to everyone for braving the rain and keeping smiles on your faces.

BVM Bulletin Back Online

After a security upgrade to the city server access to BVM Bulletin was denied. Information Services have adjusted the system allowing access once again. Please check back frequently to get all your Burnaby Village information on special events and items of interest.

Strategic Plan Update

At Spring Training, staff and volunteers received an overview of the museum's five year strategic plan. What has happened so far this year to achieve the plan? Check on the "Strategic Plan Update." Copies are posted in the lunch room at the Administration Building, the Volunteer Staff Lounge, and the bulletin board outside the Special Projects Office.

Exterminators on Site Monday July 27th

Ant spraying originally scheduled for July 20 has been delayed until Monday July 27. Spraying will take place between 08:00 and 08:30. Please avoid this area during this time.

Busy Busy

Reports from staff who worked September 3 - Fall Fair - repeated the same information:

• a lot of people were on-site


• there is a steady line of visitors
  
• it was non-stop

These reports were very accurate. Records show that 888 visitors came to experience our hospitality, entertainment, and activities.

A Job Well Done

Cyndy Patenaude received this message:

I wanted to send out this huge THANK YOU to you and your staff for making our wedding a memory that will last for the rest of our lives. Our families were very thankful that your staff member worked with us during a time seemed like a crisis when keys were locked in the vehicle holding our flowers and music. They even helped call a lock smith to come out and get the car open. Even with that happening, we still managed to have our ceremony in great spirits because of the comfort that your staff helped everyone know there was a solution.

Brad and I cannot say enough on how we enjoyed the chapel and the perfect pictures that we are starting to sort through. Please send this email to the staff that was there on August 11th, and let them know that they SAVED our wedding day, and because of this, they saved our memories forever!

*** New Alarm Codes ***

Alarm codes will be changing on Wednesday July 25, 2007. You will be receiving in your mail box a new 4 digit code that is unique to you. This code is not for sharing. It will identify who has armed and unarmed a particular alarm. With your code you will see which alarms you have access to. You will use the same 4 digit code on all the alarms you have been give access to. Old codes will be eliminated from the system. The admin basement partition will be on the your same 4 digit code, however, there will be a slight change in how you use the panel for this location.

New codes will take effect on Wednesday July 25, 2007 in the evening.

In June, 78 BVM memberships were sold. An increase of 70% over June 2006 sales.

What an excellent Canada Day!

What an excellent Canada Day! I was really impressed with how everyone pitched in and came together. Programming staff led the way and rallied when their numbers were down. The grounds looked great from the gardens through to the displays. It was nice to see everyone dressed so smartly from the costumes to all the rest in red shirts. The carousel and gift shop staff moved the crowds through while keeping a smile and maintenance staff were there to deal with the volume and requests that such an event brings. All staff and volunteers helped out wherever needed and customer service was great. Numbers were up this year over last and a good time was had by all. It’s great to be part of this wonderful team.

I have received more good comment cards from the public the last couple of months than were received the entire last year. I appreciate all your hard work and the changes that have taken place over the past year.

Onwards and upwards.
Deborah

Canada Day Numbers

Canada Day saw 9,338 people visit our museum, compared to 7,270 in 2006; an increase of 2,068 visitors.

Attendance Update

We sold 108 memberships to BVM in May, 50% more than in 2006.

In 2006 we had a total of 178 people visit the museum on Tuesdays. In 2007, when we introduced 1/2 price Tuesday, we had 296 people visit the museum - a whopping 67% increase in attendance.